Returns & Exchanges
Our Return Policy
We want you to be completely satisfied with your purchase from Pebbles Auto Parts. If you are not satisfied with your order, you may be eligible to return or exchange it subject to the terms and conditions below.
Eligibility for Returns
- Returns must be initiated within [e.g., 30 days] of the purchase date.
- Parts must be in their original, unused, and uninstalled condition.
- Original packaging, if applicable, must be intact.
- A copy of the original receipt or proof of purchase is required.
- Certain items, such as electrical parts or special orders, may be non-returnable or subject to a restocking fee. Please check the product description or contact us for details.
How to Initiate a Return
To initiate a return, please contact our customer support team at (817) 768-9311 or email us at info@pebblesautoparts.com. Please provide your order number and the reason for the return. Our team will guide you through the process.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [e.g., 7-10 business days]. Shipping costs are non-refundable.
Exchanges
If you need to exchange an item for a different one, please contact us. Exchanges are subject to product availability.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately so we can resolve the issue. We will arrange for a replacement or refund as appropriate.